Last updated: 9th of June 2023
CognativeX FZ LLE and its affiliates ("CognativeX" or "we") want you to be familiar with the information we collect about users of our websites and dashboards, how we use and share that information, and the choices you have regarding the information you provide. This Privacy Policy (“Privacy Policy”) describes our practices with respect to information collected through our website CognativeX.com and other CognativeX websites where this Privacy Policy is made available (“collectively, the "Site").
This Privacy Policy does not address information that may be collected through services offered by CognativeX (the "CognativeX Services"), including those aspects of CognativeX Services that are accessible via this Site, including the Studio, support pages, and documentation. By using the Site, you agree to this Privacy Policy and the policies referenced in this Privacy Policy. If you do not agree to this Privacy Policy, the policies referenced in this Privacy Policy and our Terms and Conditions, do not use the Site. If you have any questions about this Privacy Policy, or our privacy practices generally, please contact us at [email protected]
Information We Might Collect
We may collect information from or about you, such as :
Personal information that you voluntarily provide, including name, address, and email address.
Communication preferences.
Unique IDs such as IP address and device IDs.
Site-viewing activity, such as pages visited, videos watched, duration of sessions and search terms.
Referring domain, destination domain and destination path.
Geolocation data.
To the extent permitted by applicable law, we may also combine information you provide to us, either via our Site or via another means (such as at a trade show) with publicly-available information, such as your organization’s name.
Information Collected by Automated Means. We may collect certain information about you by automated means, such as your MAC address, IP address, computer type, screen resolution, OS version, and browser type and version. This information is collected by most websites and is used to optimize your experience on the Site.
Job Applicants : You may voluntarily provide data about yourself in connection with a job application. Such provision of data is subject to the privacy policy of the third-party platform you use to submit your application. You will have the opportunity to review that privacy policy before providing the data.
How We May Use Your Information
To the extent permitted by applicable law, we may use the information collected about you for the following purposes or in the following ways :
To communicate with you and to inform you of products, programs and services.
To fulfill your requests and respond to your inquiries, such as to send a requested white paper.
To send you important information regarding the Site, including changes to Site terms, conditions and policies. This information is important, so you may not opt out of receiving it.
To allow you to voluntarily participate in contests, surveys or promotions (collectively, “Promotions”). If you participate in a Promotion, we may request certain personal information, such as your email address. You should carefully review the rules, if any, of each Promotion, because the rules for each Promotion may contain additional information about our use of personal information that you provide in connection with the Promotion. To the extent that the Promotion’s rules conflict with this Privacy Policy regarding the treatment of personal information, the Promotion’s rules will control.
For our internal business purposes, such as for data analysis (including through automated systems and machine learning), benchmarking, reporting, audits, developing new products, enhancing our Site, improving CognativeX Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
To protect the security and integrity of our Site, and to prevent and to investigate fraud and other misuses.
In an aggregated manner.
In combination with other information, collected online and offline, including information from third-party sources, to help us update, expand and analyze our records, identify prospective customers and provide products and services that may be of interest to you.
To comply with applicable legal or regulatory requirements and our policies, and to protect against criminal activity, claims and other liabilities.
In any other ways, with your consent or as permitted under applicable law.
How Your Information May Be Shared
To the extent permitted by applicable law, we may share personal information as follows :
With any of our current and future corporate subsidiaries and affiliates.
With our third-party service providers, agents, vendors and other third parties we use to support the Site and our business. These parties include, but are not limited to, third parties providing us with services such as website hosting, data analysis, infrastructure provision, IT services, customer service, analytics and email delivery services. These third parties are authorized to use your personal information only as necessary to provide these services to us.
With third parties (including third-party event sponsors) to allow them to contact you regarding products, programs, services and promotions that they believe may be of interest to you.
With third parties for marketing, advertising, Promotions, contests or other similar purposes. If required by applicable law, we will share such data for advertising and marketing purposes only in an aggregate, and de-identified manner.
With third-party sponsors of Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate, because they may contain additional important information about a sponsor’s own information collection practices.
In connection with a corporate transaction, proceeding or reorganization involving the business activities for which the information is maintained. In the event that ownership of CognativeX or its business were to change as a result of a merger, acquisition or transfer to another company, your personal information may be shared. You will be notified via email and/or a prominent notice on our website, of any change in ownership, change in use of your personal information, and choices you may have regarding such change in use of your personal information.
As we believe necessary: under applicable law, including laws outside your country of residence; to comply with any law or directive, judicial or administrative order, legal process or investigation, warrant, subpoena, law enforcement or national security investigation or as otherwise required or authorized by law; to respond to requests from public and government authorities, including outside your country of residence; to enforce our policies, terms and conditions; to protect our operations or those of any of our affiliates; to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and to permit us to pursue available remedies or limit the damages that we may sustain.
Third-Party Sites and the Site. We provide links to other websites on this Site as a convenience for our users. We may also inform users about third-party services or applications that can be used in connection with CognativeX Services, including services from companies associated with our partner program (as further described on the Site). This Privacy Policy does not cover, and we are not responsible for, the privacy, information or other practices of any third parties, or of other websites, applications or services operated by such third parties. Your activities with, including your provision of personal information to, any such third parties or such third parties’ websites, applications or services will be governed by the privacy policy of such third parties. The inclusion of a link on the Site does not imply endorsement of the linked website by CognativeX. We are not responsible for the use of any personal information you disclose to or through our customers or partners or third-party sites, applications or services.
Cross-Device Tracking. When you use your mobile device to interact with the Site, we may receive information about your mobile device, including a unique identifier for your device. We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.
International Data Transfers
The Site, and the features and functionality of the Site, may be provided using resources and servers located in various countries around the world, including the United Kingdom and other countries. Therefore, personal information about users of the Site may be transferred, processed and stored outside the country where you access the Site, including to countries where the level of data protection may not be deemed adequate by the local legal or regulatory authority in the country of origin of the data. By using the Site, you consent to this transfer. We will protect the privacy and security of personal information we collect in accordance with this Privacy Policy, regardless of where it is processed or stored.
Other Important Notices Regarding Our Privacy Practices
Opt-Out. If you no longer wish to receive marketing-related emails from us, or you prefer that we not share personal information about you in the future with our affiliates and/or with third parties, you may opt out by following the "unsubscribe" instructions in the latest such message you have received or by contacting us at [email protected]. Please specify whether you are opting out of receiving messages from us or from us sharing your information with our affiliates and third parties.
We will endeavor to comply with your request as soon as reasonably practicable. If you opt out as described above, we will not be able to remove your personal information from the databases of third parties with whom your personal information has already been shared. If you wish to cease receiving marketing-related emails from such third parties, please contact them directly.
Retention Period. To the extent permitted by applicable law, CognativeX will retain personal information about you for the period of time appropriate for us to fulfill the purposes outlined in this Privacy Policy or as necessary to comply with our legal obligations, resolve disputes or enforce our agreements, whichever is longer.
Use of the Site by Children. The Site is not directed to children under the age of 16. Children under the age of 16 should not provide personal information through the Site. If you become aware that a child has provided us with personal information, please contact us at [email protected]
User Rights
You may request, and we will provide you with, information about whether we hold any of your personal information. You may request access to, or correction or deletion of your personal information, by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.
Notice for Certain European Residents
The following additional notice applies to residents of the European Union, the European Economic Area and Switzerland who visit the Site.
Personal Data and Processing. For the purposes of this additional notice :
"Personal Data" means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such natural person.
"Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Purposes and Legal Bases for Processing Personal Data. CognativeX processes data for the purposes as set forth in this Privacy Policy, including providing the Site and other services to users as explained in the How We May Use Your Information and How Your Information Is Shared sections.
Our lawful bases for the Processing of Personal Data are : (i) consent and/or (ii) any other applicable lawful bases, such as our legitimate interest in engaging in commerce, offering products and services of value to the users of the Site, preventing fraud, ensuring information and network security, direct marketing and complying with industry practices.
Compelled Disclosures. CognativeX may be required to disclose Personal Data in response to lawful requests by public authorities, including disclosures necessary to meet national security or law enforcement requirements, or pursuant to judicial orders.
Additional Rights for European Residents. As a resident of the EU or a country following substantially-similar legislation regarding the protection of Personal Data, you may have one or more of the following additional rights available to you :
Access. To request a copy of the Personal Data we have collected about you by contacting us at [email protected]
Rectification & Erasure. To request that we correct or delete any Personal Data about you that is incomplete, incorrect, unnecessary or outdated.
Objection. To object, at any time, to Personal Data about you being Processed for direct marketing purposes.
Restriction of Processing. To request restriction of Processing of Personal Data about you for certain reasons, such as, if you consider Personal Data about you collected by us to be inaccurate or if you have objected to the Processing in accordance with your rights under Data Protection Laws and Regulations.
Data Portability. To request and receive the Personal Data we have collected about you in a commonly used and machine-readable form.
Right to Withdraw Consent. If Personal Data about you is Processed solely based on your consent and not for any other lawful basis, to withdraw your consent at any time, without affecting the lawfulness of our Processing based on such consent before it was withdrawn, including Processing related to existing contracts for CognativeX Services.
Right to Lodge a Complaint with a DPA. If you believe our Processing of Personal Data about you is inconsistent with the applicable data protection laws, to lodge a complaint with your local supervisory data protection authority ("DPA").
To exercise any of the above-listed rights (with the exception of the right to lodge a complaint with a DPA, which you may do directly to a DPA), please contact us at [email protected]. We will process any requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request.
Notice for Canadian Residents
Canadian residents may have additional rights under Canadian law. Please see the information provided by the Office of the Privacy Commissioner of Canada for additional details.
You, and we, confirm that it is our wish that this Privacy Policy and all other related policies be drawn up in English. Vousreconnaissent avoir exigé la rédactionenanglais du présent document ainsi que tous les documents qui s'yrattachent.
Security
The security of personal information that CognativeX collects from Site users is of great importance to CognativeX. We use organizational, technical, and administrative measures to protect personal information under our control. No data transmission over the Internet or data storage system, however, can be guaranteed to be 100% secure. When you submit personal information via a lead form on the Site (such as name, phone number, and email address), we encrypt the transmission of that data. If you have any questions about the security of your personal information, you can contact us at [email protected]
We may update this Privacy Policy to reflect changes to our information and privacy practices. If we make any material changes, we will notify you by posting a notice on the Site prior to or simultaneously with the change becoming effective. Your continued use of the Site after any such modification constitutes acceptance of any such modified Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices. The date of last revision is shown at the top of this Privacy Policy.
Third Party and Social APIs
By using the CognativeX Dashboard and Platform you hereby agree to our terms of service and privacy policy in addition to the terms of service and privacy policies of the third party APIs used in the platform such as the YouTube Terms of Service and others.
Our Platform includes social sharing and distribution features that utilize APIs that allow us to share content to third Party Platforms such as YouTube.
For more information please refer to the below :
YouTube Terms of Service https://www.youtube.com/t/terms
Google Privacy Policy http://www.google.com/policies/privacy
CognativeX Users can revoke access to their data via the Google security settings page at https://security.google.com/settings/security/permissions
You can also revoke access from the dashboard following authenticating your account with 3rd Party Services by Clicking on the revoke button next to the authentication button (Screenshot Below)
We use Third Party Social APIs to allow you to authenticate yourself with your Social Channels (YouTube Channel for Example) and easily distribute your video content to your channel. By doing so, you are agreeing to the Social Platform’s Terms of Service and Privacy Policy.
How to Contact Us
If you have any questions regarding this Privacy Policy, please contact us by email at [email protected], or write to :
Attn: Privacy and Compliance Dept.
CognativeX FZ LLE
Mazloum Tower, 12th and 13th Floors
Sin El Fil, Beirut
Lebanon
Please be sure to include sufficient information so we can understand and respond to your specific question or request.
Last updated: 9th of June 2023
CognativeX FZ LLE and its affiliates ("CognativeX" or "we") want you to be familiar with the information we collect about users of our websites and dashboards, how we use and share that information, and the choices you have regarding the information you provide. This Privacy Policy (“Privacy Policy”) describes our practices with respect to information collected through our website CognativeX.com and other CognativeX websites where this Privacy Policy is made available (“collectively, the "Site").
This Privacy Policy does not address information that may be collected through services offered by CognativeX (the "CognativeX Services"), including those aspects of CognativeX Services that are accessible via this Site, including the Studio, support pages, and documentation. By using the Site, you agree to this Privacy Policy and the policies referenced in this Privacy Policy. If you do not agree to this Privacy Policy, the policies referenced in this Privacy Policy and our Terms and Conditions, do not use the Site. If you have any questions about this Privacy Policy, or our privacy practices generally, please contact us at [email protected]
Information We Might Collect
We may collect information from or about you, such as :
Personal information that you voluntarily provide, including name, address, and email address.
Communication preferences.
Unique IDs such as IP address and device IDs.
Site-viewing activity, such as pages visited, videos watched, duration of sessions and search terms.
Referring domain, destination domain and destination path.
Geolocation data.
To the extent permitted by applicable law, we may also combine information you provide to us, either via our Site or via another means (such as at a trade show) with publicly-available information, such as your organization’s name.
Information Collected by Automated Means. We may collect certain information about you by automated means, such as your MAC address, IP address, computer type, screen resolution, OS version, and browser type and version. This information is collected by most websites and is used to optimize your experience on the Site.
Job Applicants : You may voluntarily provide data about yourself in connection with a job application. Such provision of data is subject to the privacy policy of the third-party platform you use to submit your application. You will have the opportunity to review that privacy policy before providing the data.
How We May Use Your Information
To the extent permitted by applicable law, we may use the information collected about you for the following purposes or in the following ways :
To communicate with you and to inform you of products, programs and services.
To fulfill your requests and respond to your inquiries, such as to send a requested white paper.
To send you important information regarding the Site, including changes to Site terms, conditions and policies. This information is important, so you may not opt out of receiving it.
To allow you to voluntarily participate in contests, surveys or promotions (collectively, “Promotions”). If you participate in a Promotion, we may request certain personal information, such as your email address. You should carefully review the rules, if any, of each Promotion, because the rules for each Promotion may contain additional information about our use of personal information that you provide in connection with the Promotion. To the extent that the Promotion’s rules conflict with this Privacy Policy regarding the treatment of personal information, the Promotion’s rules will control.
For our internal business purposes, such as for data analysis (including through automated systems and machine learning), benchmarking, reporting, audits, developing new products, enhancing our Site, improving CognativeX Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
To protect the security and integrity of our Site, and to prevent and to investigate fraud and other misuses.
In an aggregated manner.
In combination with other information, collected online and offline, including information from third-party sources, to help us update, expand and analyze our records, identify prospective customers and provide products and services that may be of interest to you.
To comply with applicable legal or regulatory requirements and our policies, and to protect against criminal activity, claims and other liabilities.
In any other ways, with your consent or as permitted under applicable law.
How Your Information May Be Shared
To the extent permitted by applicable law, we may share personal information as follows :
With any of our current and future corporate subsidiaries and affiliates.
With our third-party service providers, agents, vendors and other third parties we use to support the Site and our business. These parties include, but are not limited to, third parties providing us with services such as website hosting, data analysis, infrastructure provision, IT services, customer service, analytics and email delivery services. These third parties are authorized to use your personal information only as necessary to provide these services to us.
With third parties (including third-party event sponsors) to allow them to contact you regarding products, programs, services and promotions that they believe may be of interest to you.
With third parties for marketing, advertising, Promotions, contests or other similar purposes. If required by applicable law, we will share such data for advertising and marketing purposes only in an aggregate, and de-identified manner.
With third-party sponsors of Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate, because they may contain additional important information about a sponsor’s own information collection practices.
In connection with a corporate transaction, proceeding or reorganization involving the business activities for which the information is maintained. In the event that ownership of CognativeX or its business were to change as a result of a merger, acquisition or transfer to another company, your personal information may be shared. You will be notified via email and/or a prominent notice on our website, of any change in ownership, change in use of your personal information, and choices you may have regarding such change in use of your personal information.
As we believe necessary: under applicable law, including laws outside your country of residence; to comply with any law or directive, judicial or administrative order, legal process or investigation, warrant, subpoena, law enforcement or national security investigation or as otherwise required or authorized by law; to respond to requests from public and government authorities, including outside your country of residence; to enforce our policies, terms and conditions; to protect our operations or those of any of our affiliates; to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and to permit us to pursue available remedies or limit the damages that we may sustain.
Third-Party Sites and the Site. We provide links to other websites on this Site as a convenience for our users. We may also inform users about third-party services or applications that can be used in connection with CognativeX Services, including services from companies associated with our partner program (as further described on the Site). This Privacy Policy does not cover, and we are not responsible for, the privacy, information or other practices of any third parties, or of other websites, applications or services operated by such third parties. Your activities with, including your provision of personal information to, any such third parties or such third parties’ websites, applications or services will be governed by the privacy policy of such third parties. The inclusion of a link on the Site does not imply endorsement of the linked website by CognativeX. We are not responsible for the use of any personal information you disclose to or through our customers or partners or third-party sites, applications or services.
Cross-Device Tracking. When you use your mobile device to interact with the Site, we may receive information about your mobile device, including a unique identifier for your device. We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.
International Data Transfers
The Site, and the features and functionality of the Site, may be provided using resources and servers located in various countries around the world, including the United Kingdom and other countries. Therefore, personal information about users of the Site may be transferred, processed and stored outside the country where you access the Site, including to countries where the level of data protection may not be deemed adequate by the local legal or regulatory authority in the country of origin of the data. By using the Site, you consent to this transfer. We will protect the privacy and security of personal information we collect in accordance with this Privacy Policy, regardless of where it is processed or stored.
Other Important Notices Regarding Our Privacy Practices
Opt-Out. If you no longer wish to receive marketing-related emails from us, or you prefer that we not share personal information about you in the future with our affiliates and/or with third parties, you may opt out by following the "unsubscribe" instructions in the latest such message you have received or by contacting us at [email protected]. Please specify whether you are opting out of receiving messages from us or from us sharing your information with our affiliates and third parties.
We will endeavor to comply with your request as soon as reasonably practicable. If you opt out as described above, we will not be able to remove your personal information from the databases of third parties with whom your personal information has already been shared. If you wish to cease receiving marketing-related emails from such third parties, please contact them directly.
Retention Period. To the extent permitted by applicable law, CognativeX will retain personal information about you for the period of time appropriate for us to fulfill the purposes outlined in this Privacy Policy or as necessary to comply with our legal obligations, resolve disputes or enforce our agreements, whichever is longer.
Use of the Site by Children. The Site is not directed to children under the age of 16. Children under the age of 16 should not provide personal information through the Site. If you become aware that a child has provided us with personal information, please contact us at [email protected]
User Rights
You may request, and we will provide you with, information about whether we hold any of your personal information. You may request access to, or correction or deletion of your personal information, by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.
Notice for Certain European Residents
The following additional notice applies to residents of the European Union, the European Economic Area and Switzerland who visit the Site.
Personal Data and Processing. For the purposes of this additional notice :
"Personal Data" means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such natural person.
"Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Purposes and Legal Bases for Processing Personal Data. CognativeX processes data for the purposes as set forth in this Privacy Policy, including providing the Site and other services to users as explained in the How We May Use Your Information and How Your Information Is Shared sections.
Our lawful bases for the Processing of Personal Data are : (i) consent and/or (ii) any other applicable lawful bases, such as our legitimate interest in engaging in commerce, offering products and services of value to the users of the Site, preventing fraud, ensuring information and network security, direct marketing and complying with industry practices.
Compelled Disclosures. CognativeX may be required to disclose Personal Data in response to lawful requests by public authorities, including disclosures necessary to meet national security or law enforcement requirements, or pursuant to judicial orders.
Additional Rights for European Residents. As a resident of the EU or a country following substantially-similar legislation regarding the protection of Personal Data, you may have one or more of the following additional rights available to you :
Access. To request a copy of the Personal Data we have collected about you by contacting us at [email protected]
Rectification & Erasure. To request that we correct or delete any Personal Data about you that is incomplete, incorrect, unnecessary or outdated.
Objection. To object, at any time, to Personal Data about you being Processed for direct marketing purposes.
Restriction of Processing. To request restriction of Processing of Personal Data about you for certain reasons, such as, if you consider Personal Data about you collected by us to be inaccurate or if you have objected to the Processing in accordance with your rights under Data Protection Laws and Regulations.
Data Portability. To request and receive the Personal Data we have collected about you in a commonly used and machine-readable form.
Right to Withdraw Consent. If Personal Data about you is Processed solely based on your consent and not for any other lawful basis, to withdraw your consent at any time, without affecting the lawfulness of our Processing based on such consent before it was withdrawn, including Processing related to existing contracts for CognativeX Services.
Right to Lodge a Complaint with a DPA. If you believe our Processing of Personal Data about you is inconsistent with the applicable data protection laws, to lodge a complaint with your local supervisory data protection authority ("DPA").
To exercise any of the above-listed rights (with the exception of the right to lodge a complaint with a DPA, which you may do directly to a DPA), please contact us at [email protected]. We will process any requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request.
Notice for Canadian Residents
Canadian residents may have additional rights under Canadian law. Please see the information provided by the Office of the Privacy Commissioner of Canada for additional details.
You, and we, confirm that it is our wish that this Privacy Policy and all other related policies be drawn up in English. Vousreconnaissent avoir exigé la rédactionenanglais du présent document ainsi que tous les documents qui s'yrattachent.
Security
The security of personal information that CognativeX collects from Site users is of great importance to CognativeX. We use organizational, technical, and administrative measures to protect personal information under our control. No data transmission over the Internet or data storage system, however, can be guaranteed to be 100% secure. When you submit personal information via a lead form on the Site (such as name, phone number, and email address), we encrypt the transmission of that data. If you have any questions about the security of your personal information, you can contact us at [email protected]
We may update this Privacy Policy to reflect changes to our information and privacy practices. If we make any material changes, we will notify you by posting a notice on the Site prior to or simultaneously with the change becoming effective. Your continued use of the Site after any such modification constitutes acceptance of any such modified Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices. The date of last revision is shown at the top of this Privacy Policy.
Third Party and Social APIs
By using the CognativeX Dashboard and Platform you hereby agree to our terms of service and privacy policy in addition to the terms of service and privacy policies of the third party APIs used in the platform such as the YouTube Terms of Service and others.
Our Platform includes social sharing and distribution features that utilize APIs that allow us to share content to third Party Platforms such as YouTube.
For more information please refer to the below :
YouTube Terms of Service https://www.youtube.com/t/terms
Google Privacy Policy http://www.google.com/policies/privacy
CognativeX Users can revoke access to their data via the Google security settings page at https://security.google.com/settings/security/permissions
You can also revoke access from the dashboard following authenticating your account with 3rd Party Services by Clicking on the revoke button next to the authentication button (Screenshot Below)
We use Third Party Social APIs to allow you to authenticate yourself with your Social Channels (YouTube Channel for Example) and easily distribute your video content to your channel. By doing so, you are agreeing to the Social Platform’s Terms of Service and Privacy Policy.
How to Contact Us
If you have any questions regarding this Privacy Policy, please contact us by email at [email protected], or write to :
Attn: Privacy and Compliance Dept.
CognativeX FZ LLE
Mazloum Tower, 12th and 13th Floors
Sin El Fil, Beirut
Lebanon
Please be sure to include sufficient information so we can understand and respond to your specific question or request.
Last updated: 9th of June 2023
CognativeX FZ LLE and its affiliates ("CognativeX" or "we") want you to be familiar with the information we collect about users of our websites and dashboards, how we use and share that information, and the choices you have regarding the information you provide. This Privacy Policy (“Privacy Policy”) describes our practices with respect to information collected through our website CognativeX.com and other CognativeX websites where this Privacy Policy is made available (“collectively, the "Site").
This Privacy Policy does not address information that may be collected through services offered by CognativeX (the "CognativeX Services"), including those aspects of CognativeX Services that are accessible via this Site, including the Studio, support pages, and documentation. By using the Site, you agree to this Privacy Policy and the policies referenced in this Privacy Policy. If you do not agree to this Privacy Policy, the policies referenced in this Privacy Policy and our Terms and Conditions, do not use the Site. If you have any questions about this Privacy Policy, or our privacy practices generally, please contact us at [email protected]
Information We Might Collect
We may collect information from or about you, such as :
Personal information that you voluntarily provide, including name, address, and email address.
Communication preferences.
Unique IDs such as IP address and device IDs.
Site-viewing activity, such as pages visited, videos watched, duration of sessions and search terms.
Referring domain, destination domain and destination path.
Geolocation data.
To the extent permitted by applicable law, we may also combine information you provide to us, either via our Site or via another means (such as at a trade show) with publicly-available information, such as your organization’s name.
Information Collected by Automated Means. We may collect certain information about you by automated means, such as your MAC address, IP address, computer type, screen resolution, OS version, and browser type and version. This information is collected by most websites and is used to optimize your experience on the Site.
Job Applicants : You may voluntarily provide data about yourself in connection with a job application. Such provision of data is subject to the privacy policy of the third-party platform you use to submit your application. You will have the opportunity to review that privacy policy before providing the data.
How We May Use Your Information
To the extent permitted by applicable law, we may use the information collected about you for the following purposes or in the following ways :
To communicate with you and to inform you of products, programs and services.
To fulfill your requests and respond to your inquiries, such as to send a requested white paper.
To send you important information regarding the Site, including changes to Site terms, conditions and policies. This information is important, so you may not opt out of receiving it.
To allow you to voluntarily participate in contests, surveys or promotions (collectively, “Promotions”). If you participate in a Promotion, we may request certain personal information, such as your email address. You should carefully review the rules, if any, of each Promotion, because the rules for each Promotion may contain additional information about our use of personal information that you provide in connection with the Promotion. To the extent that the Promotion’s rules conflict with this Privacy Policy regarding the treatment of personal information, the Promotion’s rules will control.
For our internal business purposes, such as for data analysis (including through automated systems and machine learning), benchmarking, reporting, audits, developing new products, enhancing our Site, improving CognativeX Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
To protect the security and integrity of our Site, and to prevent and to investigate fraud and other misuses.
In an aggregated manner.
In combination with other information, collected online and offline, including information from third-party sources, to help us update, expand and analyze our records, identify prospective customers and provide products and services that may be of interest to you.
To comply with applicable legal or regulatory requirements and our policies, and to protect against criminal activity, claims and other liabilities.
In any other ways, with your consent or as permitted under applicable law.
How Your Information May Be Shared
To the extent permitted by applicable law, we may share personal information as follows :
With any of our current and future corporate subsidiaries and affiliates.
With our third-party service providers, agents, vendors and other third parties we use to support the Site and our business. These parties include, but are not limited to, third parties providing us with services such as website hosting, data analysis, infrastructure provision, IT services, customer service, analytics and email delivery services. These third parties are authorized to use your personal information only as necessary to provide these services to us.
With third parties (including third-party event sponsors) to allow them to contact you regarding products, programs, services and promotions that they believe may be of interest to you.
With third parties for marketing, advertising, Promotions, contests or other similar purposes. If required by applicable law, we will share such data for advertising and marketing purposes only in an aggregate, and de-identified manner.
With third-party sponsors of Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion. You should carefully review the rules, if any, of each Promotion in which you participate, because they may contain additional important information about a sponsor’s own information collection practices.
In connection with a corporate transaction, proceeding or reorganization involving the business activities for which the information is maintained. In the event that ownership of CognativeX or its business were to change as a result of a merger, acquisition or transfer to another company, your personal information may be shared. You will be notified via email and/or a prominent notice on our website, of any change in ownership, change in use of your personal information, and choices you may have regarding such change in use of your personal information.
As we believe necessary: under applicable law, including laws outside your country of residence; to comply with any law or directive, judicial or administrative order, legal process or investigation, warrant, subpoena, law enforcement or national security investigation or as otherwise required or authorized by law; to respond to requests from public and government authorities, including outside your country of residence; to enforce our policies, terms and conditions; to protect our operations or those of any of our affiliates; to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and to permit us to pursue available remedies or limit the damages that we may sustain.
Third-Party Sites and the Site. We provide links to other websites on this Site as a convenience for our users. We may also inform users about third-party services or applications that can be used in connection with CognativeX Services, including services from companies associated with our partner program (as further described on the Site). This Privacy Policy does not cover, and we are not responsible for, the privacy, information or other practices of any third parties, or of other websites, applications or services operated by such third parties. Your activities with, including your provision of personal information to, any such third parties or such third parties’ websites, applications or services will be governed by the privacy policy of such third parties. The inclusion of a link on the Site does not imply endorsement of the linked website by CognativeX. We are not responsible for the use of any personal information you disclose to or through our customers or partners or third-party sites, applications or services.
Cross-Device Tracking. When you use your mobile device to interact with the Site, we may receive information about your mobile device, including a unique identifier for your device. We and our service providers and third parties we collaborate with, including ad networks, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.
International Data Transfers
The Site, and the features and functionality of the Site, may be provided using resources and servers located in various countries around the world, including the United Kingdom and other countries. Therefore, personal information about users of the Site may be transferred, processed and stored outside the country where you access the Site, including to countries where the level of data protection may not be deemed adequate by the local legal or regulatory authority in the country of origin of the data. By using the Site, you consent to this transfer. We will protect the privacy and security of personal information we collect in accordance with this Privacy Policy, regardless of where it is processed or stored.
Other Important Notices Regarding Our Privacy Practices
Opt-Out. If you no longer wish to receive marketing-related emails from us, or you prefer that we not share personal information about you in the future with our affiliates and/or with third parties, you may opt out by following the "unsubscribe" instructions in the latest such message you have received or by contacting us at [email protected]. Please specify whether you are opting out of receiving messages from us or from us sharing your information with our affiliates and third parties.
We will endeavor to comply with your request as soon as reasonably practicable. If you opt out as described above, we will not be able to remove your personal information from the databases of third parties with whom your personal information has already been shared. If you wish to cease receiving marketing-related emails from such third parties, please contact them directly.
Retention Period. To the extent permitted by applicable law, CognativeX will retain personal information about you for the period of time appropriate for us to fulfill the purposes outlined in this Privacy Policy or as necessary to comply with our legal obligations, resolve disputes or enforce our agreements, whichever is longer.
Use of the Site by Children. The Site is not directed to children under the age of 16. Children under the age of 16 should not provide personal information through the Site. If you become aware that a child has provided us with personal information, please contact us at [email protected]
User Rights
You may request, and we will provide you with, information about whether we hold any of your personal information. You may request access to, or correction or deletion of your personal information, by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.
Notice for Certain European Residents
The following additional notice applies to residents of the European Union, the European Economic Area and Switzerland who visit the Site.
Personal Data and Processing. For the purposes of this additional notice :
"Personal Data" means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of such natural person.
"Processing" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Purposes and Legal Bases for Processing Personal Data. CognativeX processes data for the purposes as set forth in this Privacy Policy, including providing the Site and other services to users as explained in the How We May Use Your Information and How Your Information Is Shared sections.
Our lawful bases for the Processing of Personal Data are : (i) consent and/or (ii) any other applicable lawful bases, such as our legitimate interest in engaging in commerce, offering products and services of value to the users of the Site, preventing fraud, ensuring information and network security, direct marketing and complying with industry practices.
Compelled Disclosures. CognativeX may be required to disclose Personal Data in response to lawful requests by public authorities, including disclosures necessary to meet national security or law enforcement requirements, or pursuant to judicial orders.
Additional Rights for European Residents. As a resident of the EU or a country following substantially-similar legislation regarding the protection of Personal Data, you may have one or more of the following additional rights available to you :
Access. To request a copy of the Personal Data we have collected about you by contacting us at [email protected]
Rectification & Erasure. To request that we correct or delete any Personal Data about you that is incomplete, incorrect, unnecessary or outdated.
Objection. To object, at any time, to Personal Data about you being Processed for direct marketing purposes.
Restriction of Processing. To request restriction of Processing of Personal Data about you for certain reasons, such as, if you consider Personal Data about you collected by us to be inaccurate or if you have objected to the Processing in accordance with your rights under Data Protection Laws and Regulations.
Data Portability. To request and receive the Personal Data we have collected about you in a commonly used and machine-readable form.
Right to Withdraw Consent. If Personal Data about you is Processed solely based on your consent and not for any other lawful basis, to withdraw your consent at any time, without affecting the lawfulness of our Processing based on such consent before it was withdrawn, including Processing related to existing contracts for CognativeX Services.
Right to Lodge a Complaint with a DPA. If you believe our Processing of Personal Data about you is inconsistent with the applicable data protection laws, to lodge a complaint with your local supervisory data protection authority ("DPA").
To exercise any of the above-listed rights (with the exception of the right to lodge a complaint with a DPA, which you may do directly to a DPA), please contact us at [email protected]. We will process any requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request.
Notice for Canadian Residents
Canadian residents may have additional rights under Canadian law. Please see the information provided by the Office of the Privacy Commissioner of Canada for additional details.
You, and we, confirm that it is our wish that this Privacy Policy and all other related policies be drawn up in English. Vousreconnaissent avoir exigé la rédactionenanglais du présent document ainsi que tous les documents qui s'yrattachent.
Security
The security of personal information that CognativeX collects from Site users is of great importance to CognativeX. We use organizational, technical, and administrative measures to protect personal information under our control. No data transmission over the Internet or data storage system, however, can be guaranteed to be 100% secure. When you submit personal information via a lead form on the Site (such as name, phone number, and email address), we encrypt the transmission of that data. If you have any questions about the security of your personal information, you can contact us at [email protected]
We may update this Privacy Policy to reflect changes to our information and privacy practices. If we make any material changes, we will notify you by posting a notice on the Site prior to or simultaneously with the change becoming effective. Your continued use of the Site after any such modification constitutes acceptance of any such modified Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices. The date of last revision is shown at the top of this Privacy Policy.
Third Party and Social APIs
By using the CognativeX Dashboard and Platform you hereby agree to our terms of service and privacy policy in addition to the terms of service and privacy policies of the third party APIs used in the platform such as the YouTube Terms of Service and others.
Our Platform includes social sharing and distribution features that utilize APIs that allow us to share content to third Party Platforms such as YouTube.
For more information please refer to the below :
YouTube Terms of Service https://www.youtube.com/t/terms
Google Privacy Policy http://www.google.com/policies/privacy
CognativeX Users can revoke access to their data via the Google security settings page at https://security.google.com/settings/security/permissions
You can also revoke access from the dashboard following authenticating your account with 3rd Party Services by Clicking on the revoke button next to the authentication button (Screenshot Below)
We use Third Party Social APIs to allow you to authenticate yourself with your Social Channels (YouTube Channel for Example) and easily distribute your video content to your channel. By doing so, you are agreeing to the Social Platform’s Terms of Service and Privacy Policy.
How to Contact Us
If you have any questions regarding this Privacy Policy, please contact us by email at [email protected], or write to :
Attn: Privacy and Compliance Dept.
CognativeX FZ LLE
Mazloum Tower, 12th and 13th Floors
Sin El Fil, Beirut
Lebanon
Please be sure to include sufficient information so we can understand and respond to your specific question or request.
